Import Cargo Clearance FAQs

All imports must be reported to Customs through the Integrated Cargo System (ICS). This page details some of the most commonly asked questions regarding the various processes involved with clearing imported cargo.

Cargo Status

The most common question asked by industry is "What is the status of my cargo?"
Customs has produced two guides to assist users in understanding the status of their cargo within the ICS.

This is a PDF document Understanding cargo status conditions. This Quick Reference Guide assists users in determining the various reasons that their cargo might not be cleared. (140KB)

This is a PDF document Where do I find the status of my cargo? (516KB)

Fact sheets and Quick Reference Guides

This document is a PDF document How do I produce a report on my outstanding declarations? (70KB)

This document is a PDF document How do I clear unaccompanied personal effects (UPEs)? (184KB)

This document is a PDF document How do I claim preferential tariff rates? (200KB)

This document is a PDF document What are Customs (cost recovery) charges? (154KB)

This document is a PDF document What evidence of identity do I need to provide for documentary (manual) declarations? (138KB)

This document is a PDF document How do I lodge a refund or post warrant amendment for goods that were originally duty and tax paid as a compile entry for home consumption (Nature 10)? (102KB)

This document is a PDF document How do I Iodge a S71E movement application? (109KB)

This document is a PDF document What is a Self Assessed Clearance (SAC) and how do I lodge one? (137KB)

This document is a PDF document Self-Assessed Clearance Thesaurus (117KB)

This document is a PDF document How do I declare warehoused goods for home consumption in the ICS? (139KB)

This document is a PDF document How do I complete a documentary import declaration (N10)? (94KB)

This document is a PDF document How do I find the status of an import declaration in the ICS? (466KB)

http://www.cargosupport.gov.au/site/page6082.asp modified: 16 February, 2011 10:16 AM