Import Cargo Reporting FAQs
All imports must be reported to Customs through the Integrated Cargo System (ICS). This page details some of the most commonly asked questions regarding the various processes involved with the reporting of imported cargo.
Cargo Status
The most common question asked by industry is "What is the status of my cargo?"
Customs has produced two guides to assist users in understanding the status of their cargo within the ICS.
Understanding cargo status conditions. This Quick Reference Guide assists users in determining the various reasons that their cargo might not be cleared. (140KB)
Where do I find the status of my cargo? (516KB)
Fact sheets and Quick Reference Guides
What has changed with sea cargo reporting in relation to ocean bill of lading numbers? (OBOL phase1) (1547KB)
What are Customs (cost recovery) charges? (154KB)
How do I complete an air cargo report in the ICS? (163KB)
How do I complete an air underbond movement report in the ICS? (126KB)
How do I complete an air waybill outturn report in the ICS? (126KB)
How do I complete a cargo list report in the ICS? (108KB)
How do I complete a progressive discharge report in the ICS? (130KB)
How do I complete a sea cargo outturn report in the ICS? (227KB)
How do I complete a sea cargo report in the ICS? (268KB)
How do I complete an underbond movement (sea cargo) in the ICS? (196KB)
How do I find an ocean bill number? (195KB)
Helpful Hints
Accessing sea cargo establishment information when outturning import cargo - A handy hints guide (727KB)
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Quick links
- ICS Updates
- Log in to Customs Interactive
- SIAR reference file
- Urgent Cargo Clearance
- ICS Business Continuity (BCP)
Scheduled weekly
ICS outage
Wednesday mornings
12:00am - 04:00am
