Digital Certificates FAQs
Generic FAQs
What is a Signing Authority/Administrator? (45KB)
How do I go about communicating electronically with Customs? (116KB)
What evidence of identity do I need to provide to purchase a digital certificate? (124KB)
What else do I need to know about digital certificates and client registrations? (125KB)
Can I connect directly to Customs? (129KB)
What is PKI? (113KB)
Who is responsible for the content of an electronic communication with Customs? (108KB)
How do I uninstall the CSI? (387KB)
How do I uninstall the SunJRE? (387KB)
Certificate Maintenance FAQs
The user/certificate maintenance functionality in the Customs Interactive allows the CTA signatory, and in some cases users themselves to administer ICS records that deal with new users and new certificates etc.
Below are some of the most common maintenance issues.
How do I rollover to my new digital certificate? (116KB)
How do I renew my ABN DSC or Non-Individual (Type 2) digital certificate? (23KB)
How do I renew my Type 1 individual or Type 3 device certificate? (26KB)
How do I add a renewed certificate? (539KB)
How do I add a new user? (424KB)
Click here for Digital Certificate Forms
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Quick links
- ICS Updates
- Log in to Customs Interactive
- SIAR reference file
- Urgent Cargo Clearance
- ICS Business Continuity (BCP)
Scheduled weekly
ICS outage
Wednesday mornings
12:00am - 04:00am
