About Cargo Status
Cargo Status is the product of a cumulative process within the Integrated Cargo System (ICS) that evaluates whether a consignment may be released from Customs and Border Protection and AQIS control.
Cargo Status is determined by a set of conditions related to the cargo and associated documents. Cargo Status information is available via Customs Interactive and is also transmitted in electronic messages to relevant stakeholders.
Cargo Status is recalculated every time an event occurs that impacts on any of the conditions, including amendments to the Cargo Report and associated documents.
Finding Cargo Status in the ICS
Cargo Status is displayed on the Import Document Status Detail View screen or the Import Document Status Summary View screen. These hyperlinks are available from a number of screens depending on whether you reported the cargo or lodged an import declaration. All users can obtain access to the status screens through the:
- Air Cargo Manifest List screen;
- Sea Cargo Manifest List screen; or
- Vessel Summary List screen.
From the Import Document Status Summary View screen, click on the status condition (N or Y) next to Cargo Report Evaluated. This takes you to the Import Document Status Detail View screen.
Customs has produced three Quick Reference Guides and one comprehensive guide to assist users in understanding the status of their cargo within the ICS.
Quick Reference Guide 'Understanding Consolidated Status' (93KB) This guide provides details of various conditions on the Import Document Status Detail View screen.
Quick Reference Guide 'Understanding Status Conditions on the Import Document Status Detail View screen' (93KB) This guide provides details of the meanings of a number of status conditions.
Quick Reference Guide 'Understanding cargo status conditions'. (140KB) This Quick Reference Guide assists users in determining the various reasons that their cargo might not be cleared.
A comprehensive 18 page guide for beginners.
Cargo Status - A beginners guide (467KB) This comprehensive document provides information on the status of cargo within different ICS screens.
Urgent Cargo Clearance
To request an urgent cargo clearance, the cargo must meet one of the following criteria:
- Perishable goods will be damaged if subjected to delay, or
- Cargo requires immediate delivery (eg urgent medical supplies, hazardous materials and livestock); or
- Cargo may miss its carrier (export flights/vessels, truck booking system).
If your cargo meets one of the above criteria, phone 02 6275 6100.