Generic Manuals
The Generic Manuals outline the policies and step-by-step processes for generic functions within the ICS.
Module 1 - The ICS Environment (761KB)
Module 2 - Electronic Communicator Registration (6.1MB)
Module 2 - Appendix A (3.7MB)
Module 2.1 - Registration of Clients (396KB)
Module 2.2 - Digital Certificate Maintenance (6.5MB)
Module 3 - Client Overview (44KB)
Module 3.1 - Client Maintenance (searching and viewing basic client details) (945KB)
Module 3.2 - Client Maintenance (creating and amending basic client details) (421KB)
Module 3.3 - Client Maintenance (viewing, creating and amending complex client details (417KB)
Module 3.4 - Client Approvals and Branches (669KB)
Module 4 - Messaging (411KB)
Module 5.1 - Reference - Exports (1MB)
Module 5.2 - Reference - Import Cargo Clearance (3.4MB)
Module 5.3 - Reference - Cargo Reporting (1.4MB)
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Quick links
- ICS Updates
- Log in to Customs Interactive
- SIAR reference file
- Urgent Cargo Clearance
- ICS Business Continuity (BCP)
Scheduled weekly
ICS outage
Wednesday mornings
12:00am - 04:00am
